Refund Policy

Our refund policy has been devised to define the situations under which Webs Utility Global LLP will provide a refund, the procedure for claiming a refund and the responsibility of Webs Utility Global LLP in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

All the information that we collect is utilized for bettering our web site’s content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.

Coverage & Scope

Filing a Complaint

Eligibility for refund

At Webs Utility Global LLP a creative digital agency India every project is important to us and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed:

Website

Web / Graphic design

Delivery Time

Logo design / brochure design

Web programming

Dedicated Hiring (Offshore staffing solution)

NOTE: Webs Utility Global LLP’s delivery commitment is subject to:

Applicability of the Delivery Policy

NOTE: Webs Utility Global LLP’s delivery commitment is subject to:

Limitation of Liability

Webs Utility Global LLP’s liability is bound by the value of the chunk of the project (as per our proposal) which remains incomplete at a given point of time. Webs Utility Global LLP is not obligated for losses due to the services provided/ not provided or the delay in the same at any point of time. The liability to refund holds only if the project has been cancelled by the client and such cancellation has been communicated to Webs Utility Global LLP in writing.

Processing of Refunds

The partial refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.

And The full refunds will be processed and mailed within 50 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.

Changes

Webs Utility Global LLP may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Webs Utility Global LLP website after any such amendments automatically implies your acceptance of the same thereof.

Contacting us regarding our refund policy

If you have queries or suggestions regarding our refund policies kindly e–mail us at info@websutility.com



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